Policies

Enrolments
Please note that enrolment forms and full payment or agreed deposit must be received no later than 14 days prior to the commencement of the course, as places are limited. All enrolment forms must be completed in full and be accompanied by a passport sized photograph. Enrolments will not be accepted without method of payment being established.

Recognition of Prior Learning
The National College of Traditional Medicine recognises prior learning. Application forms will be sent out to you upon request. A $100.00 administration fee applies and is due upon application. This is a non-refundable fee.

Code of Ethics
Students are required to conduct themselves in a courteous manner at all times.

You are expected to be punctual to all classes and advise the college of
absences in advance.

No student is to take credit for another’s work. The work handed in shall not
be plagiarised.

In the unlikely event of injury on the college premises students are to advise a
staff member immediately.

When using college equipment all care is to be taken to avoid damage to such
equipment. If damage does occur, it is to be reported to staff as soon as
practicable.

Assessments
Assessments take various forms. Please refer to your course guide.

Attendance
A minimum of 80% attendance to classes is required to satisfy assessment criteria for any course.

Assignments
Assignments must be neatly presented. Typing is preferred and format will be advised in class. Students must keep photocopies of all work submitted.

Enrolment Form
Click here to download our enrolment form or simply phone us on (03) 5338 2851 and we will send one to you


College Instigated Cancellation policy

If enrolments for any course are less than the minimum required, the course may be postponed or cancelled and students will be offered a full refund. If an alternative course or other arrangement acceptable to the student cannot be provided, the full refund must be paid within four weeks of the course being cancelled/postponed. To help avoid cancellations students are advised that enrolment form and monies reach our office no later that 14 days prior to the commencement of the course.The National College of Traditional Medicine reserves the right to change scheduled dates and content of courses. In the event that this becomes necessary we will do so with the minimum amount of inconvenience to our participants.
Withdrawals

Students wishing to withdraw from their studies must advise the College in writing. Different Procedures are applicable depending on the circumstance.

Refunds

In Class Courses- Application for refunds for in-class courses will only be accepted if they are recevied in writing. Refund terms are as follows:

1. At least 30 days prior to course commencement – a full refund of fees paid, less an administration fee of $200 will be returned.

2.
 Past 30 days and up to 14 days prior to course commencement – a refund of 75% of the course fees paid will be returned or an administration fee of $200, whichever is the highest.

3.
 Past 14 days and up to 7 days prior to course commencement – a refund of 50% of course fees paid will be returned.

4.
 Please see both our withdrawal and our Credit/ transfer policy.

Distance Learning Courses – If you have chosen to study the Distance Learning format the following policy applies:
Once course materials have been sent out to a student and received by the student studying by correspondence, then the course will be deemed as purchased. All monies paid for that course are non-refundable and non-transferable and all course fees still outstanding and payments instalments plans are to be honoured.

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Student Instigated Complete Cancellation

 

  Students wishing to withdraw from their studies completely once the course has commenced must advise the College in writing.

  All monies paid for that course are non-refundable and all course fees still outstanding and payments, instalments plans are to be honoured

  A student who withdraws from a course should complete the withdrawal form which is available from the College.Â

  Student forfeits all monies paid and any future application to return to the course will not be possible.

Leave of Absence

Leave of Absence refers to currently enrolled students who wish to take time off from their studies.

1. The fee is $88.00 for a twelve (12) month period (includes GST). Payment of these fees must be made at the time of submission of the application form.

2. All National College of Traditional Medicine students are entitled to apply for a total of twelve months Leave of Absence from their course. The National College of Traditional Medicine will only approve further leave in exceptional circumstances (e.g. documented on-going illness).

3. Requests for Leave of Absence from a course must be received in writing by filling out a Leave of Absence dorm, stating the reasons for the Leave of Absence and the effective date of Leave of Absence will be the date on which such written notification is received.

4. Approval is not always guaranteed and some students may need to reapply for admission when they decide to return to studies.

5. Students who have applied for a Leave of Absence from their studies will have a place held for them for up to twelve months, but they are not considered to be a student of NCTM and as such cannot submit any  assignments, have any assignments corrected or attended any classes.

6. However, they are able to apply for greater than 12 months if they have exceptional circumstances and supporting documentation as evidence. A further fee of $88.00 (incl GST) will be charged and a new leave of absence form filled out.

7. It is assumed that students who are granted Leave of Absence and who do not advise the National College of Traditional Medicine of their study intentions when requested are not returning to their studies. In these cases, the student’s enrolment will be formally ended by National College of Traditional Medicine. If the student later decides to resume their studies, they will need to reapply for entry into the course and pay a re-enrolment fee of $75.00. Reselection is not guaranteed.

8. Students must also notify the Student Liaison Officer of their intention to take up their place at least two months before their re commencement of their course of study or the offer will lapse. Students undertaking in-class course are only entitled to return to the classes that they have missed.

9. Places in in-class courses are subject to availability and student must book themselves into the course by notifying the college in writing.

10. Students will be required to bring all their original materials issued upon commencement to their new class. New materials will not be issued. In the event that the materials have been upgraded during the deferred period, the student will be required to pay any additional cost associated with the upgraded course.

11. When requested, students who are on Leave of Absence must submit a course plan indicating what they intend to study on their return. The course plan could be a listing of subjects or an application to discontinue or take further Leave. If a student is unable to submit a course plan at this time, it is imperative that the student organises a proxy to do so on their behalf by the required date.

12. It is imperative that students notify the College of any change to their address to ensure that any course planning and re-enrolment information is received. Address details can be changed through the Student Information System
It is the responsibility of the student to maintain contact with the College on their status in relation to their studies.

13. Payments can be made direct to the College using credit card, cash, money order or cheque, however, cheques must be received at the College 10 days prior to due date for clearance. Dishonoured cheques will incur a 10% late fee and an additional late payment fee of $66.00 (includes GST).

Credit/Transfers

In Class Courses and Distance Learning Courses

Applications for transfers for in-class and distance learning courses will only be accepted if they are received, in writing.  Transfer terms are as follows:

1. A $25 administration fee will be applied to all transfers.

2. Provided all course materials are returned in their original condition students will receive a credit/transfer for course fees paid less a $50 admin fee. Postage cost of returning the materials are the responsibility of the student and are not included in the $50 admin fee.

3. Should course materials not be in its original condition then total cost of the materials will be deducted from the original course fees paid by the student at the time of enrolment and the remaining amount will be the credit amount used for the new course. Students will be required to pay any difference in course fees when transferring to their new course.

4. Transferring is possible between courses within twelve (12) months of withdrawal from the original course enrolled in.  Beyond the twelve (12) months transfers can no longer occur between programs. Exception will only me made should the college not run an alternative course (in class course only) in that time period. In this instance a transfer will be at the discretion of the CEO.

5. Students are advised to choose their course carefully, as after 12 months of commencing, we regret that no further application for credit or transfer of course fees can be accepted and all monies paid for that course are non-refundable and non-transferable and all course fees still outstanding and payments instalments plans are to be honoured.

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Deferments

A deferral is for new students who have reserved a place but have not commenced studying their course and wish to defer starting their course until the next intake.

  The fee is $25.00 for a twelve (12) month period (includes GST). Payment of these fees must be made at the time of submission of the application form.

  Enrolments from 1st July 2010 seeking a deferment will be charged a fee of $25.00 (incl GST).

  All students are required to notify the college if they wish to defer from any course.

  Requests for deferment must be received in writing by the College, stating the reasons for the deferment application and the effective date of deferment will be the date on which such written notification is received.

  Remaining monies, if any, will be held for 2 years in trust for the participant to utilise by completing the course from which they deferred.

  Deferment of the enrolled course may be allowed for a period of up to twelve (12) months from the date of course commencement.

  A further twelve month extension after this date may be granted in certain circumstances.  A further fee of $55.00 (incl GST) will be charged and a new deferment form filled out.

  Payments can be made direct to the College using credit card, cash, money order or cheque, however, cheques must be received at the College 10 days prior to due date for clearance. Dishonoured cheques will incur a 10% late fee and an additional late payment fee of $66.00 (includes GST).

  Should more than  twelve (12) months pass from the date of course commencement, and the student has not made any contact, submitted any assignments or notified the college in writing of their intention to defer again and paid the deferment fee, then a re-enrolment fee of $75.00 will be charged upon return.

  Students who have deferred their studies will have a place held for them for up to twelve months, but they are not considered to be a student of NCTM and as such cannot submit any  assignments, have any assignments corrected or attended any classes.

  Students who do not attend classes (if applicable), make any contact, submit any assignments or notify the college in writing of their intention to defer again within the twelve month time frame forfeit all monies paid and if wish to re-enter the course after this time then will be charged a re-enrolment fee of $75.00 or may have to pay full fees again. Students must also notify the Student Liaison Officer of their intention to take up their deferred place at least two months before their re commencement of their course of study or the offer will lapse.

  Places in in-class courses are subject to availability and student must book themselves into the course by notifying the college in writing.

  Students will be required to bring all their original materials issued upon commencement to their new class. New materials will not be issued. In the event that the materials have been upgraded during the deferred period, the student will be required to pay any additional cost associated with the upgraded course.

  It is the responsibility of the student to maintain contact with the College on their status in relation to their studies.

 

Payment
Payment of fees may be made in cash or by cheque, money order or credit card. Any dishonoured cheque fees must be reimbursed to the college by the drawer.

VISA – BANKCARD – MASTERCARD – CHEQUE – MONEY ORDER – CASH

Payment Plans
In keeping with our commitment to the adult learner, we realise that payments in full may be restrictive, therefore we offer optional Ezypay payment plans for some of our courses. Please refer to the individual course slips outlining dates and fees for details of eligible courses with Ezypay plans. Please note payment plans attract an administration fee of 15%.


NCTM is committed to protecting and maintaining the privacy, accuracy and security of your personal and health information and complies with the Colleges Privacy policies.

NCTM collects personal (including sensitive) and health information, such as academic, fee and other personal details, in accordance with NCTM privacy commitments, guidelines and procedures for purposes relevant to your enrolment and the administration of your course (including assessment and processing of your application, administering enrolment details and assisting with statistical and market research and planning) and to provide you with information about other courses, products and services available at nctm.

Personal information, including some sensitive and health information, is requested for government and statistical reporting. If any law requires particular information to be collected, NCTM will inform you at the time the collection is to happen. If you do not provide NCTM with the information NCTM collects when you are asked, NCTM will be unable to fulfil some or all enrolment-related and government reporting or statistical requirements, or to maintain your complete academic record.

NCTM will usually disclose information NCTM collects about you to regulatory bodies, government and law enforcement agencies (such as the Australian Tax Office, Department of Education, Science and Training and Office of Training and Tertiary Education). In prescribed circumstances, health information is disclosed to prescribed health practitioners and/or prescribed emergency-related bodies.

You should contact us if your details change, or if you believe the information we have about you is not accurate. You may seek access to personal and health information NCTM holds about you by contacting NCTM, and you will be advised at the time of your request for access of any applicable fee.

Formal access applications under the Freedom of Information Act can be made to the Colleges, College Administrator, PO Box 1242 WENDOUREE VILLAGE, VIC 3355, or mail@nctm.com.au.